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Book your appointment
Pickup

Hours of operation for food pick up:

 

Tuesdays from 2pm – 5:30pm

Wednesdays 12pm-2pm (Spanish only)

Thursdays from 12pm – 3pm​

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You must schedule an appointment to pick up food

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One Pickup Per Household: Each household is eligible for one pickup appointment.

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​​ID and Proof of Residence: For your first visit, please bring a photo ID and proof of residence, such as a utility bill. Your ID can be from any country and does not need to be a US ID or driver's license.

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Rescheduling or Cancelling Appointments: If you're running late or need to reschedule, please do so through your confirmation email or text. We'll try our best to accommodate you.​ ​If you reschedule the same appointment more than 2 times, your appointment will be rejected. 

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No-Shows Policy: If you're a new client and miss your first appointment without contacting us or rescheduling, you won't be able to receive assistance. After two missed appointments, you will be banned from our service.​

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Proxy Pickups: It's possible for someone else to pick up on your behalf. Please contact us before your appointment with their name. They'll need to show their ID for the pickup.

Have questions?

Contact us at

help@heartsandhandsfoodpantry.com / Call or Text 980.292.0357

or visit our FAQ page

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